Google Pulls Controversial ‘Dear Sydney’ Gemini AI Ad From Olympics Coverage—What To Know

Forbes Business Breaking Google Pulls Controversial ‘Dear Sydney’ Gemini AI Ad From Olympics Coverage—What To Know Mary Whitfill Roeloffs Forbes Staff Mary Roeloffs is a Forbes breaking news reporter covering pop culture. Following Aug 2, 2024, 12:18pm EDT Share to Facebook Share to Twitter Share to Linkedin Topline An ad for Google’s Gemini AI tool
Google Pulls Controversial ‘Dear Sydney’ Gemini AI Ad From Olympics Coverage—What To Know

Google Pulls Controversial ‘Dear Sydney’ Gemini AI Ad From Olympics Coverage—What To Know

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Topline

An ad for Google’s Gemini AI tool has been pulled from Olympics broadcasts after critics slammed it as a tone-deaf spot that aimed to replace genuine human interaction with artificial intelligence, despite the company claiming it tested well before airing.

Key Facts

The one-minute “Dear Sydney” ad, which is still available on Google’s YouTube channel though comments have been turned off, stars a father talking about his young daughter idolizing American hurdler Sydney McLaughlin-Levrone.

He calls his daughter, who appears to be about 6 or 7 years old in the ad, “the world’s No. 1 Sydney fan,” and then asks Gemini to help write a letter to the Olympian to tell her “how inspiring she is.”

The ad was hit with immediate backlash from people who said it encouraged artificial intelligence to replace what otherwise could have been a sweet, coming-of-age moment of a child writing a fan letter to her hero with the help of her dad.

Viewers called the ad “ disturbing,” “the worst, saddest, most bummer of a use of AI that I’ve ever heard” and said it “completely negates why someone would write a letter to an athlete or anyone for that matter.”

Google previously defended the ad, calling it “an authentic story celebrating Team USA,” but later said in a statement to AdAge it had decided to phase it out of the Olympic rotation.

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Crucial Quote

“This ad makes me want to throw a sledgehammer into the television every time I see it,” Alexandra Petri of The Washington Post wrote. “Personally, I am not a big corporation, but I do not think that a good way of selling your product is to announce that it will suck all the joy out of being alive.”

Key Background

The outrage surrounding the ad comes amid a bigger conversation about the use of artificial intelligence in everyday life. Some have expressed fears AI will replace meaningful work (Hollywood productions ground to a halt for months last year as writers and actors fought to put in place limits on how AI can be used), but others say it’s just the latest tool to enhance human performance and productivity.

Further Reading

ForbesGoogle Pauses Gemini AI Model After Latest Debacle ForbesGoogle’s Gemini Controversy Explained: AI Model Criticized By Musk And Others Over Alleged Bias

ForbesGoogle CEO Says Gemini AI’s ‘Unacceptable’ Responses Offended Users And Showed Bias

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Mary Roeloffs is a Forbes reporter who covers breaking news with a frequent focus on the entertainment industry, streaming, sports news, publishing, pop culture and climate change. She joined Forbes in 2023 and lives in Dallas. She’s covered Netflix’s hottest documentaries, a surge of assaults reported on social media, the most popular books of the year and how climate change stands to impact the way we eat. Roeloffs was included on Editor & Publisher Magazine’s “ 25 Under 30” list in 2023 and worked covering local news in the greater Boston area from 2017 to 2023. She graduated with a double major in political science and journalism from Northeastern University. Follow Roeloffs for continued coverage of streaming wars, pop culture news and trending topics. 

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