What was meant to be a day of water-filled fun soon turned into a war of words after a Canadian family’s cabana at a popular theme park was invaded by another group.
A customer to the park explained how she had booked a special cabana at the Wet’n’Wild water park in Toronto to celebrate her daughter’s birthday with her boyfriend and her other child.
Priced at $200, the cabanas include two chaise lounges, patio table with chairs, couch, hotel-style safe, personal wait staff, two Wet’n’Wild Souvenir Towels and a bottle of sunscreen.
The family arrived around midday at cabana #4 and began to enjoy their day – but it wasn’t long before chaos broke out.
The customer, who goes by @Libramuva revealed how her cabana at the Wet’n’Wild water park in Toronto was invaded by another group who refused to leave on the day of her daughter’s birthday
About four hours after they arrived, a staff member, who had a family in tow, told them they were in the wrong tent.
Despite knowing that she was in the right tent, the mother-of-two quickly apologized and was taken to cabana #1 by the server.
In a video that has garnered over a million views, the TikToker who goes by @Libramuva said: ‘When you rent a cabana, you don’t just say like “I want a cabana” and they show you a random one.
‘You have to select one online. You have to specifically choose which cabana you want in which area online.
‘So I had done that already. So I knew exactly where my cabana was and I knew exactly which one it was. It was cabana #4 in the junior area.
‘At around 4pm, my kids are in the cabana eating chicken fingers and fries with my boyfriend while I’m sitting on the outside on the lounge chair just chilling when a server comes over to me and says, “You’re renting cabana #4 right? Oh this is actually cabana #1”.
Priced at $200, the cabanas include two chaise lounges, patio table with chairs, couch, hotel-style safe, personal wait staff, two Wet’n’Wild Souvenir Towels and a bottle of sunscreen
‘And I was like that’s crazy, I’ve been here for four hours and nobody said anything.
‘And there is a big family behind them. Immediately, I’m embarrassed and I was like “We need to move, we’re getting kicked out of the spot”.
‘I know I was in the right spot. I specifically chose this cabana. I had been looking at their park map since May so I knew I was in the right place.
‘But I’m very timid so I was like “I’m so sorry, I did not know I was in the wrong place. Nobody told us, we’ve been here for like four hours.’
When the server took the TikToker and her family to the other tent, she quickly realized that it was the wrong one and began showing her receipts and the pictures of where she had originally booked.
When requested by the server to leave, the family refused to move claiming that they liked the TikToker’s cabana more than the one they had booked for themselves
Despite requests from the manager and the woman herself, she claims that the family refused to budge and leave her tent.
After a few minutes of back and forth, the staff member realized their mistake.
But when the group made their way back to the original cabana they saw that the other family had completely set up their stuff there.
When requested by the server to leave, they refused to move claiming that they liked the TikToker’s cabana more than the one they had booked for themselves.
Despite requests from the manager and the woman herself, she claims that the family refused to budge and leave her tent.
In another video shared by Libramuva, a woman can be heard hurling racist abuses towards the bi-racial TikToker.
Minutes after a cusses-filled argument erupted between the Libramuva and another woman, security arrived at the scene and convinced the family to leave.
After the video went viral on TikTok, viewers tagged the water park to demand that they provide compensation to Libramuva and her family.
She later released another video stating that the management had refunded all of her booking costs for the day.
DailyMail.com has reached out to Wet’n’Wild Toronto for comment.
